SUPPORT
Everything about orders, shipping, returns, and preorders is below. For anything else, email hello@awsm.market and we will get back to you.
ORDER STATUS
Orders are prepared for shipment within 1–3 business days. Tracking is emailed when the label is created. If something looks wrong with an order, send us the order number.
CONTACT US SHIPPINGSHIPPING
Carriers, delivery estimates, tracking, address changes, lost packages, and damaged shipments.
SHIPPING POLICY RETURNSRETURNS
Unopened merchandise can be returned within 30 days. Sealed trading card product must be returned unopened.
RETURNS POLICY PREORDERSPREORDERS
Release dates, delays, allocations, mixed orders, cancellations, and refunds on preordered product.
PREORDER POLICY PRODUCTSPRODUCT QUESTIONS
Questions about contents, language, condition, restocks, or case quantities on a specific listing.
ASK ABOUT A PRODUCT WHOLESALETRADE + WHOLESALE
Distributor, vendor, and sourcing inquiries from other businesses.
TRADE INQUIRIESSupport is handled directly by the people who run the store — there is no ticket queue between you and us. See also our privacy policy and terms of service.